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Smile Identity Cookie Policy

Summary

This Cookie Policy (“Policy”) describes how Smile Identity Inc. (“Smile Identity,” “we,” “our,” “us”) collects, processes, uses, and discloses certain information obtained through your use of our website (the “Site”), which is available at https://www.smileidentity.com/. To learn more about our privacy practices in general, please review our Privacy Policy.

What are cookies?

Cookies are small files that are stored on your mobile device through the Site. A cookie allows the Site to recognize whether you have visited before and may store user preferences and other information. For example, cookies can be used to collect or store information about your use of the Site during your current session and over time (including the pages you view and the files you download), your device’s operating system, your device ID, IP address, and your general geographic location.

Personal information provided directly by you through the Site. We collect personal information from users who create an account on the Site, login to their account on the Site, or apply to a job with us. We may collect the following categories of information these users:

  • Full name
  • The password you create for your account
  • Email address
  • Phone number
  • Organization name
  • Information about your customers
  • Payment card information
  • Resume information (include experiences and education information)
  • Any personal information you provide in your cover letter
  • Information we collect through your social media profiles or personal website

Personal information collected through our identity verification or KYC services. Additionally, we may collect the following categories of information about users who are subject to our identity verification or KYC services through our partners:

  • Full name
  • Contact Information
  • Biometric information (facial geometry)
  • Government ID number (from a national database)
  • A photo of your face (selfie)

Server logs. Server logs automatically record information and details about your online interactions with us. For example, server logs may record information about your visit to our Site on a particular time and day and collect information such as your device ID or IP address.

Cookies. We also use cookies on the Site. Cookies are small files that are stored on your mobile device through the Site. A cookie allows the Site to recognize whether you have visited before and may store user preferences and other information. For example, cookies can be used to collect or store information about your use of the Site during your current session and over time (including the pages you view and the files you download), your device’s operating system, your device ID, IP address, and your general geographic location.

Pixel tags. A pixel tag (also known as a web beacon, clear GIF, pixel, or tag) is an image or a small string of code that may be placed in an advertisement or email. It allows companies to set or read cookies or transfer information to their servers when you load a webpage or interact with online content. For example, we or our service providers may use pixel tags to determine whether you have interacted with a specific part of our Services, viewed a particular advertisement, or opened a specific email.

SDKs and mobile advertising IDs. Our Services may include third-party software development kits (“SDKs”) that allow us and our service providers to collect information about your activity. In addition, some mobile devices come with a resettable advertising ID (such as Apple’s IDFA and Google’s Advertising ID) that, like cookies and pixel tags, allow us and our service providers to identify your mobile device over time for advertising purposes.

Third-party plugins. Our Site may include plugins from other companies, including social media companies (e.g., the Facebook “Like” button). These plugins may collect information, such as information about the pages you visit, and share it with the company that created the plugin even if you do not click on the plugin. These third-party plugins are governed by the privacy policies and terms of the companies that created them.

Third-party online tracking. We also may partner with certain third parties to collect, analyze, and use some of the personal and other information described in this section. For example, we may allow third parties to set pixels and mobile advertising IDs through the Site. This information may be used for a variety of purposes, including analytics and interest-based advertising, as discussed below (see the section entitled “With Whom and Why We Share Your Information”).

Aggregated or de-identified information. We may also share aggregated or de-identified information about users of the Services, such as by publishing a report on trends in the usage of the Services. Such aggregated or de-identified information will not identify you personally.

What types of cookies do we use?

Necessary Cookies. Necessary cookies allow us to offer the best possible experience when accessing and navigating through our Site. For example, these cookies allow us to recognize that you have created an account with us and accessed the Site previously.

Functionality Cookies. Functionality cookies let us operate the Site in accordance with the choices you make. For example, we will remember your username and how you customized the Site during future visits.

Analytical Cookies. These cookies enable us and third-party services to collect aggregated data for statistical purposes on how your visitors use the Site. These cookies do not collect information such as your name or email address and are used to help us improve your user experience of the Site.

Advertising Cookies. These cookies allow us and third-party services to show more relevant advertising to people who visit the Site (and other websites) by showing you advertisements that are based on your browsing patterns and the way you interact with our Site and others. Please review the section below on interest-based advertising to learn more about third-party advertising cookies in particular.

How can you manage cookies?

You may stop your browser from accepting cookies altogether by changing your browser’s cookie settings. You can usually find these settings in the “options” or “preferences” menu of your browser.

How does the Site use interest-based advertising or third-party cookies?

The Site enables third-party tracking mechanisms (including cookies) to collect information about you and your computing devices for use in online interest-based advertising. For example, third parties, such as Facebook, may use the fact that you visited our Site to target online ads to you about our services. In addition, our third-party advertising networks might use information about your use of our services to help target advertisements based on your mobile activity in general. For information about interest-based advertising practices, including privacy and confidentiality, visit the Network Advertising Initiative website or the Digital Advertising Alliance website.

The use of online tracking mechanisms by third parties is subject to those third parties’ own privacy policies, and not this policy. If you prefer to prevent third parties from setting and accessing cookies on your computer or other device, you may set your browser to block cookies. Additionally, you may remove yourself from the targeted advertising of companies within the Network Advertising Initiative by opting out here, or of companies participating in the Digital Advertising Alliance by opting out here. Although our Site currently does not respond to “do not track” browser headers, you can limit tracking through these third-party programs and by taking the other steps discussed above.

You may also opt-out of interest-based ads by adjusting the advertising preferences on your mobile device (for example, in iOS, visit Settings > Privacy > Advertising > Limit Ad Tracking, and in Android, visit Settings > Google > Ads > Opt out of interest-based ads). Additionally, you may opt out for companies that participate in the Digital Advertising Alliance's AppChoices tool by downloading it here and following the instructions in the app.

How to Contact Us

If you have any questions about this Policy, you may contact us at compliance@smileidentity.com. You may also visit our Privacy Policy to learn more about our privacy practices.