Smile Identity’s mission is to make the benefits of a modern digital lifestyle universally accessible by expanding trust in underserved markets. To do this, we use computer vision, machine learning, human review and local integrations to provide a comprehensive KYC (Know Your Customer) and user identification solution for mobile-first frontier markets, beginning in Africa.
We are backed by US and African investors including Vinod Khosla, CRE Venture Capital, Savannah Fund, and PTB Ventures.
We are looking for an ambitious business development professional to join us as our first Launch Manager. This is a very unique role, and responsible for standing up operations in one market after another.
We need an executor. The Launch Manager is someone who is versatile, creative and incredibly resourceful. You must have experience getting things done, developing processes, and documenting what you learned. Whether you get up early, or stay up late, you always find a way to finish the job. You are a self-starter and work well independently, but you also know how important communication is when you’re working with a team, so you find it easy to stay in touch by using modern collaboration tools (Slack/Asana/Evernote/Dropbox/Google Docs), or project management software like Pivotal Tracker/Jira/Trello.
As our first Launch Manager, you'll be responsible for getting us what we need to integrate with key KYC systems in each market we expand into. This means you will spend 12-18 months moving from one market to the next as we expand coverage of ID types and geographies.
The Launch Manager reports to Director of Operations, based in Cape Town, but will also spend substantial time working closely with the CEO to craft and execute on the strategy for each market. You will be the face of our company to our enterprise customers and government regulators in new markets that we enter, so you must present and communicate well and exercise sound judgment independent of detailed management direction.
The candidate who succeeds in this role will create a playbook for country launch, establishing processes for quickly getting coverage in a market while meeting complex and diverse local regulatory requirements for incorporation, taxation, and data privacy and protection.
Researching regulatory requirements, negotiating business deals, handling local compliance, and plugging into local KYC systems — all of these sit under your umbrella of responsibilities.
Email resume to firstname.lastname@example.org or reach out through a mutual connection to one of the members of our team.
At Smile Identity we believe anyone should be able to prove their identity easily, anywhere in the world. Our team is made up of American and African engineers and financial services professionals with experience across global markets in highly regulated environments. We’ve built encryption, authentication and security solutions. We’ve developed image-processing technology from the chip level up. We’ve been part of security investigations and have pursued fraudsters. Having worked with, or for, telecoms, lenders, banks and startups, we know the challenges of building world-class technology and we understand the needs of the African consumer and enterprise customer.